You may already have an IT department in place – but can Managed IT services still offer benefits?
Today’s construction firms are more tech-literate than ever – it’s a necessity in order to keep up in the industry. They succeed by using up-to-date technologies to communicate and collaborate in the office, between offices and with employees on construction sites. In the past, most of this was managed using paper-based systems and verbal communication.
But all this has changed. Laptops, tablets, and smartphones are going along with hard hats and tools. Project managers depend on 3D blueprints using computer-aided design (CAD) and building information modeling (BIM).
That’s why so many have had to build their own internal IT departments. It’s simply easier to budget and manage when compared to paying for IT repairs as need be from a third party.
But does that mean your IT department couldn’t use a hand?
Could Your IT Team Benefit From Additional IT Services?
Overseeing a construction firm’s IT can be a daily struggle.
Your IT manager or internal IT staff will tend to spend most of their time just “putting out fires” one after another.
As important as that is, the constant stream of requests, troubleshooting, and maintenance tasks can keep your IT personnel from tackling the larger goals you have for your business technology, including:
- Developing comprehensive IT security measures and practices to keep you safe
- Major projects, such as migrations, upgrades, and relocations
- Replacing servers and other fundamental hardware
- Moving application workloads to the cloud
That’s why many construction firms have opted to augment their internal IT staff with a little help from an outsourced provider. It’s a smart way to keep from overworking your staff, but there are other benefits as well.
Think of it this way: it’s all about having the right tool for the job.
It’s common knowledge that every major hardware company has their own expertise; Black & Decker makes great drills, but shoddy saws; and likewise, Makita makes quality handsaws, but poor drills.
That’s why it’d be foolish to invest entirely in one provider for every tool you use. It just makes more sense to get what you need from the company that does it best. You can spot a good toolbox because it has a range of brand names, each representing the best product in its class.
This kind of strategy shouldn’t end with your toolbox; you should apply it to every aspect of the business, and that includes IT. Your internal IT team may be more than capable when it comes to cloud technology or softphone services, but it’s unlikely that they’re an expert in each and every field of Information Technology.
That’s where an outsourced IT company’s services can make such a difference. By augmenting your internal IT staff with theirs, you gain a number of advantages:
- Experience And Expertise
You gain access to years of experience in supporting IT in multiple industry verticals. Combined with your internal staff’s understanding of your particular needs and goals, the outsourced team will help you achieve a reliable and cost-effective IT environment.
- Freedom Of Focus
Your internal IT team shouldn’t be focusing on “putting out fires”. They know your business better than an outsourced company ever will, and that’s why they should be tasked with your high-level projects and long-term goals. Leave the monitoring, maintenance, and lower level support to your outsourced IT support.
- Assistance With New Technologies.
The nature of today’s construction business doesn’t make it easy to stay mobile and share files. AutoCAD, Revit BIM software, and other technologies deal with massive, inconvenient file types and sizes, which makes it difficult to share, store and collaborate with those you need to.
The right outsourced IT team will have years of experience in serving construction firms and dealing with their industry standard data. They’ll know the common challenges and understand the pain points that firms like yours deal with every day, which is why they can offer ideal cloud solutions that put your vital data at your fingertips from nearly any location.
With the right file sharing solutions, your staff can securely and conveniently access their work no matter where they are, whether it’s at the office, at home or at a property, helping you to boost efficiency and reduce downtime. While you may assume that this kind of convenience is bound to come with increased risks, you can take steps to make sure your sensitive data is secure.
Don’t bother overworking your internal IT staff with an inordinate workload or tasks that are beyond their capability. With a little help from an outside IT company, you can better utilize your internal IT staff and develop a truly effective IT environment.